Mon, 25 July 2011
Interview with Industry Expert & Avid Blogger George Van Antwerp - Silverlink
•A more outspoken push for pharmacist involvement in ACOs.
•MTM moving from a required program in Medicare to an optional program for commercial populations.
•Continued focus on pharmacists and distribution of vaccines.
•The correlation between adherence and medical cost savings and ongoing focus on adherence as a critical issue. (see also post on 15 Things You Should Know About Medication Non-Adherence)
•The increasingly public (or legislative) debates about the value of pharmacy and how and where to capture value.
Direct download: PTR_Pharmacy_Podcast_Episode_25_George_Van_Antwerp_and_Silverlink_Communications.mp3
Category:general -- posted at: 4:25pm EST
Fri, 8 July 2011
The Roadshow is a grassroots customer service campaign that will take RMS’ Vice President of Operations, Chris Gage, around the country for the next 2 years in her RV to personally meet our customers. The goal is to ensure we truly hear, understand and address their needs.
While technology has improved our lives and businesses in many ways, it has also created communication barriers. Anyone who uses email has probably experienced a situation where their words were misunderstood or their messages went unread. The Roadshow pays tribute to “old school” service where nothing could replace actually standing inside the walls of your customer’s business, having a face to face conversation and then shaking hands until next time.
To be recognized as the industry-leading information technologies provider in the markets we serve by:
Direct download: PTR_Pharmacy_Podcast_Episode_24_On_The_Road_with_Chris_Gage_RMS_Pharmacy_POS.mp3
Category:Pharmacy -- posted at: 3:30pm EST