As a podcasting 1st, the Pharmacy Podcast was launched in 2009 and has transformed into the Pharmacy Podcast Network with over 67,000+ listeners and subscribers and is the largest network of podcasts in the U. S. Healthcare System dedicated to the pharmacy industry. Our 25+ podcast co-hosts are some of the most brilliant minds in Pharmacy with 17 different podcast channels about Independent Community, Compounding, Long-term Care, Specialty, Hospital Systems, and Small Chain Pharmacy Businesses. Pharmacy Podcast™ is a registered trademark


Academic Rotation and Critical Care

Guest: Sean Kane, Pharm.D. 

Assistant Professor Rosalind Franklin COP 

Today we're going to be talking with Sean Kane, PharmD, BCPS, is an Assistant Professor at Rosalind Franklin University of Medicine and Science in North Chicago, Illinois, and a Critical Care Pharmacist at Advocate Condell Medical Center in Libertyville, Illinois. Dr. Kane received his Doctor of Pharmacy degree at Butler University in 2010 and completed 2 years of residency, specializing in critical care at the University of Illinois at Chicago.

Dr. Kane is the creator of, an evidence-based clinical decision support website with educational tools for health care students and professionals. In addition, Dr. Kane is the creator and co-host of HelixTalk, Rosalind Franklin University's College of Pharmacy Podcast.

  1. Kane, before we get started I wanted to hear a little bit about your leadership road, from Butler University in Indiana to Chicago as a PGY-1 and PGY-2 to your present academic position.
  1. ClinCalc online
  1. Rather than an interview format, we’re going to look at a point/counterpoint from Vol. 80, Issue 3 of the American Journal of Pharmaceutical Education about Experiential Education between Craig D Cox of Texas Tech’s College of Pharmacy and Craig K. Svensson of Purdue. Could you set the stage as to the primary points of contention, it seems Dr. Cox is responding to Dr. Svensson. 

Academic Rotation Easy? Vs. Critical care 6:30 to 4:30?

Dr. Cox main points:

  • All rotations should involve the “medication use system”
    • MUS involves everything from drug discovery/development, prescribing, dispensing, administering, monitoring, etc.
    • It does not involve academic rotations
  • Non-MUS rotations are still valuable, but don’t make students practice-ready and therefore cannot substitute for the required APPE rotations that do involve MUS
  • An academic rotation during residency (not P4 year) may be more appropriate
  • Cox’s personal view after speaking with employers and practicing pharmacists is that most pharmacy students are NOT practice ready, therefore, we should maximize the number of MUS-relevant rotations

Dr. Svensson main points:

  • The concept of “practice ready” may not involve the MUS; pharmacy as a career path has been constantly changing for decades, so non-MUS career paths may be to come in the future
  • Increasing quantity may not be the right approach if most students are not “practice ready” upon graduation. Perhaps pre-APPE activities (such as simulation) can be improved and the QUALITY of APPE sites can be addressed.
  • It’s really hard to maintain quality within APPE sites – for many colleges, just finding APPE sites can be a challenge, let alone having (and enforcing) a bar for quality. More (quantity) is not always better and may not actually address the problem that Dr. Cox takes issue with.
  • Student development does occur in non-MUS rotations and should still be offered. Skills like leadership, entrepreneurship, the ability to teaching, etc. are valuable regardless of being related to MUS or not.
  1. What is an academic rotation?
  2. Restrict APPEs to Medication Use System
  3. Two electives maximum (4,5,6 weeks makes this variable from 8 to 12 weeks)
  4. Cox, “I would argue, that if designed correctly, teaching skills to become an effective preceptor could be a focus.”
  5. Svensson “ In my opinion, the setting of postgraduate training is the most appropriate place for providing opportunities that give experience and insight into an academic position”  

 Sean Kane, Pharm.D. (email:

Tony Guerra, Pharm.D.
Chair, Instructor

Pharmacy Technician Program

Des Moines Area Community College

2006 S Ankeny Blvd Bldg 24 Room 304

Ankeny, IA 50023



Direct download: PFL_-_Sean_Kane.mp3
Category:Pharmacy -- posted at: 9:26am EDT

Dr. Erin Albert interviews Healthcare Informatics leader Dr. Charles Safran.  

Dr. Charles Safran is a primary care internist who has devoted his professional career to improving patient care through the creative use of informatics. He is Chief of the Division of Clinical Informatics, Beth Israel Deaconess Medical Center and Harvard Medical School. He is a senior scientist at the National Center for Public Health Informatics at Center for Disease Control and Prevention. He is the immediate past President and Chairman of American Medical Informatics Association was previously Vice-President of the International Medical Informatics Association. He is an elected fellow of both the American College of Medical Informatics and the American College of Physicians. 

Dr. Safran is co-Editor of the International Journal of Medical Informatics and on the Health on the Net (HON) Foundation Council. He is a member to the Consumer Empowerment workgroup of the American Health Information Community formed by the US Secretary of Health and Human Services. During his career he has helped develop and deploy large institutional integrated clinical computing systems, ambulatory electronic health records, clinical decision support systems to help clinicians treat patients with HIV/AIDS and most recently personal care support systems for parents with premature infants which he calls collaborative healthware. 

He founded a company, Clinician Support Technology and as its CEO successfully brought his ideas to a national market. The company's products and technology were acquired by a major public company. He has over 150 peer-reviewed publications and speaks to national and international audiences. He has recently testified for the U.S. Congress on Health IT. He graduated cum laude in Mathematics and hold a Masters degree in mathematical logic and a Doctor of Medicine all from Tufts University.


1330 Beacon Street Suite 400
Brookline MA 02446
Direct download: Dr._Safran_Pharmacy_Podcast.mp3
Category:Pharmacy -- posted at: 1:13pm EDT

Pharmacy Immunizations – It’s Far More than Flu Shots

Jeff Hedges, co-host of the Pharmacy Compliance Guide brings us new insights into the Business of Pharmacy & keeping your Community Pharmacy Compliant. This week we focus on Pharmacy Immunizations. 

Can every pharmacists give immunizations?

  • Absolutely, flu is the most recognized but most states will permit pharmacist to provide most immunizations to patients

Are there any restrictions?

  • Yes, each state sets its own requirements for what a pharmacist can administer
  • For example:
    • there are age limits for certain vaccine
    • some vaccine are prohibited by pharmacists to dispense
    • Location of vaccines to be administer

Is there any license requirements?

  • Yes, each states sets its requirements
  • Most states require a separate immunization license
  • Some states have the immunizations within the state issued pharmacist license and scope of practice

Who can administer vaccines in the pharmacy?

  • Licensed pharmacists
  • Registered nurses
  • Licensed interns under the supervision of a pharmacist when permitted by state law

Are there any training requirements?

  • The normal requirements are
  • Complete an American Pharmacist Association approved Immunization course
  • Complete and maintain an American Red Cross or American Heart Association CPR course and certification
  • Maintain state licensure if required

What is needed for Medicare immunizations?

  • I prefer a CMS 855B application for the pharmacy
  • This give the pharmacy the PTAN rather than the pharmacist
  • Submitted through the regional CMS administrator
  • Application fee
  • Separate PTAN is issued

How do you bill for immunizations?

  • It depends on the patients insurance
  • Medicare
    • Using a billing company, such as Change Health or OmniSys 
  • Medicare & Medicaid and Third Party Payor
    • A more robust billing company like TransactRx, Allegiant Billing, Electronic Billing Service
  • Medicare Part C Advantage Plans
    • Bin numbers through the pharmacy software
  • Private payors
    • Bin numbers through the pharmacy software

What other types of immunizations can a pharmacist do?

  • Think outside your box!
    • Contact local businesses
    • Contact local schools and universities
    • Contact local churches and places of worship who are going on mission trips
  • Think different types of immunizations
    • Travel Vaccines
      • International travel requires vaccines
      • Who provides travel vaccines
        • Physicians – No
        • County Department of Health – No
        • Most pharmacies – No
        • You – Absolutely
      • Advantages
        • You can go to churches and other places of worship
        • You can go to businesses who travel internationally
        • Colleges and Universities travel extensively throughout the globe
        • All of these vaccines are CASH!
        • Who sets the price – YOU!
      • Disadvantages
        • You are letting someone else do these immunizations

What type of order is needed to administer a vaccine?

  • Written prescriptions
    • Legal order to administer the vaccine
  • Standing Orders
    • Developed by the CDC and IAC
    • Signed by a physician
    • Should be renewed annually
    • Except in CA and ID where the Pharmacist is now permitted to sign standing orders
  • Emergency Protocols
    • Emergency treatment procedures when a patient has an adverse reaction
    • Signed by a physician
    • Except in CA and ID where the Pharmacist is now permitted to sign standing orders
      • However, I personally recommend that a physician still sign this order to protect the pharmacist

Am I required to have Policies and Procedures?

  • By federal statute, No
  • Strongly recommended by APhA
  • Required to be submitted to the liability carrier when an adverse reaction occurs
  • Check your insurance policy for your compliance requirements

Where do I turn for help and guidance?

  • Well that is where my company comes in
  • We work with the IAC and CDC in developing policies and procedures, standing orders and many other documents
  • All are contained within our Pharmacy Immunization Compliance Program which is maintain as changes occur from the CDC and IAC


R.J. Hedges & Associates

163 9th Street PO Box H  

New Florence, PA 15944  

Phone: (724) 357-8380  


Direct download: Pharmacy_Immunizations__Its_Far_More_than_Flu_Shots.mp3
Category:Pharmacy -- posted at: 12:43pm EDT


How to be a Professional Sales Person in the Pharmacy Space

Guest: Kelly Roach

CEO of Kelly Roach International


  1. Kelly, I listen to your podcast weekly and your consistency is tremendous, you’re clearly a leader in the podcast space, but for those that don’t know you, tell us a little about Unstoppable Success Radio and why you started the podcast.


  1. Many pharmacists want to be entrepreneurs. Like you did before you left the corporate world, they do well financially, but like you, Kelly, they want to have financial abundance and autonomy and unlimited growth you talk about in your audiobook. How did you manage the transition from full time employee to full time entrepreneur?


  1. In that podcast #164, the science of selling expert talked about how people respond better to a non-expert selling with confidence vs. an unconfident expert. But a pharmacist presenting a clinical service might come off as not confident because they don’t want to seem pushy, how do you present as confident, but not pushy?


  1. Another selling pearl was about two choices. The patient knows they need to take their medicine and eat healthy logically, but they don’t, maybe they should be given a choice, do you want to start with exercise or diet? Can you tell me how you approach your clients with multiple choices so they feel they are not being pushed on?


4a. Kelly, you also talk about reactants, the example you gave was instead of saying don’t litter, you say pitch in. Many pharmacists work to help people stop smoking, but that means don’t smoke won’t work, rather maybe put that cigarette back in the pack. How do you as a coach keep things on the positive rather than the negative?


  1. Kelly, I think many pharmacy businesses think they don’t need to or have time to put content in different media out there. But the reciprocity principle, that people will want to give back if you give to them comes into play. For example, my preferences are audiobook over ebook, podcast vs. blog, and one-on-one coaching over group coaching. How do you as a business owner and parent, have time to make sure the quality content is there giving all these choices?


  1. Pharmacy was a business where patients would come to them, but we’re seeing now that with so many choices, people are looking online first, and with the current uncertainty in Washington DC, the patient may never come. in the podcast Kelly, you guys talk about 60% of the selling is done before the client ever steps in the door, how do you coach your business owners to make sure that its their 60% the clients see?


  1. In the podcast you also talk about the importance of genuinely liking someone and that when someone hears that a person said something nice about them, that it’s tough not to like them. As much for content, I listen to your podcast for the energy you bring so consistently. There have to be challenges in your life, but you don’t let them show in your presentation. How can a pharmacist, with multiple things on her place with billing, insurance, customers that may be sick, keep that kind of positive spirit so consistently such that the patient believes sincerely the pharmacist is happy to see them and isn’t rushed?


  1. I keep hearing about how many of your clients, before they met you, were underpricing their services. I’ve heard the expression you can double your income as quickly as you can double your self-esteem. How do you help your clients with this self-assessment of their own financial worth?


  1. This is a very personal note, I heard you brought your daughter to the charity work that you’re doing, how do you keep the family / business balance while still having time and resources to give to charities you care about?


  1. I know many of our listeners will want to hear your podcast episodes, but how do you prefer people contact you?


Twitter @kellyroachint

Kelly Roach (email:

Podcast and website



Direct download: Pharmacy_Future_Leaders_-_Kelly_Roach.mp3
Category:Pharmacy -- posted at: 12:01am EDT

Even though it has been misinterpreted and refuted, I do like President Kennedy's speech ironically here in my hometown (Indianapolis) back in the 1950s, where he shared a definition of the word "Crisis" = Danger + Opportunity, in Chinese. And even though the translation is incorrect, I still would like to think that anytime there is a crisis, there is an element of danger and opportunity within it. Danger and opportunity can lead to amazing things!

This is also true of one's career. There's been talk of mergers, layoffs, and restructuring abound in my world of pharmacy and pharmaceuticals, and I don't foresee that tumult ending anytime soon. I still get panicky emails from friends of friends each and every day who lost their jobs, and beg for answers to: "What should I do about this?" When radical change is happening around us at lightening speeds, the best one can do is prepare for the crisis when it comes along.

Listen to my chat with Janet Kennedy over at Get Social Health on career development, in addition to many other topics we chat about in these interesting times we live in!

So, I wanted to write about 5 steps to take to not entirely insulate yourself from a career crisis, but prepare for it in advance should it ever come your way. My definition of a crisis here in your career is a layoff, company closure, random pink slip, or termination out of the blue. Most of our external lives are out of our control - but the one thing we can control is...our response to the environment around us.

Ready for some actionable items around this?

What To Do During A Career Crisis:

1) Prepare for it well in advance of a potential career crisis - You need to start saving and growing your FINANCIAL and SOCIAL bank accounts well in advance of any career breakdowns. Financial is the obvious - you need to save salary in a rainy day fund...preferably 6 months worth of expenses coverage, if not a full year or more. (And this is in addition to your retirement savings.) Saving your hard earned dollars for the crisis can give you breathing space to get over the shock of loss and focus on your NEXT great adventure, without your lizard brain being hi-jacked by fear/panic and taking any job that comes along first, which may not be the right job for you. Also, your SOCIAL bank account needs growth and fostering too. You want to build your network when you need it LEAST. That means, network OUTSIDE your company. Go to events and meet new people. Get around people who are NOT like you. Get around people who are SIMILAR to you but who work at different companies. Help others. Givers gain! Help other great people find work when they need it! Start saving your social capital just as you save for your rainy day fund--because again, the last approach you want to take when you have a crisis is to reach out to others who you don't know well and panic around asking them for jobs with no financial or social capital in the bank. That looks unprofessional.

2) Spread out your work - Never put all your career eggs in one basket, especially if you think your career choice is "safe" or "insulated" from economic downturns, and especially if you work for a big company. What I mean by this is make sure you have a side hustle. That could be an additional part time job, service on an association board, a part time entrepreneurial gig of your own (of course, the day job being cool with it), and/or do something outside of your day job on the side. Not only is this good for you, in that it trains your brain in broader ways of thinking and creativity enhancement, but it helps you build skills outside of your company that can be additive to your NEXT career move--whether that's by choice or not.

3) Be aware of what's going on in the wider world around you - If you're spending all your time in your day job at work, and you ONLY work at that day job, this is really not good at all, because if that work goes away, what else do you have? Nothing. I've generally witnessed that the larger the company an employee works for, the less likely the employees are to pay attention to what's going on in the wider world around them. (Not always, but generally.) This means getting savvy with social media. This means watching the news (as mud-slinging as it is). This means going to conferences outside and beyond your comfort zone. I've seen too many times where people get too comfortable working for a large employer for decades and then, when the rug is pulled out from underneath them, they're completely lost. Don't be in that situation. My best example of this is the buggy whip manufacturer. Back in the day, they could have been a fantastic top shelf buggy whip maker - but if they didn't pay any attention to the automakers...being the best buggy whip mfr no longer mattered. Stay relevant.

4) Be ready at a moment's notice for a new adventure - Some families have disaster plans in case of a weather disaster or the power grid going off line. You need to take this strategy with your own career as well. This means keeping your resume up to date at all times. This also means having an awesome and up to date LinkedIn profile (which I'm beginning to think is probably even more important than a resume these days). If you did great work on a project or with someone, ask them for a reference on your Linkedin profile. If someone did something amazing in a project you worked on, GIVE them an awesome reference per bullet 1 above, proactively. This means all the other 3 steps above, and this above all means--keeping an open mind. Always keep one eye open for new career or project adventures. Maybe you don't even need to leave your day job for your next big project or career adventure! But keep your eyes open, and be ready to jump on exciting opportunities when they head your way.

5) The one email you should send - If you did get that termination notice, give yourself a few days to quiet the lizard brain. Then, clean up your resume and LinkedIn profiles per above, and THEN you may send an email to your top 50 social network peers with a copy of your resume, and a request for ideas on what to do next. Tell them you have an open mind and will consider all possibilities. Describe your ideal next gig in a paragraph in that email, and let them put on their thinking caps. Follow up with everyone who responds to you. Stay in front of them. There's some literature out there that supports using your 2nd degree connections for optimal job opportunities here. Most of all, don't panic. Keep calm and carry on. And, if you did the previous 4 steps in advance, you'll be miles ahead of others still back panicking with their pink slips in hand.

There. Don't panic. Prepare. With these 5 steps, start planting the seeds NOW. Because one day the career crisis may come...will you be ready for it?

Erin Albert is a career coach and co-host of the pharmacy podcast, focused on pharmacy and healthcare career development.

Direct download: 5_Steps_to_Manage_Through_a_Career_Crisis_Mixdown_2.mp3
Category:Pharmacy -- posted at: 5:53pm EDT

Live at the HIMSS 2017 Conference in Orlando FL, an interesting interview with Ken Perez, Vice President of Healthcare Policy at Omnicell, Inc

Industry experts are predicting that a slow repeal of the ACA will have very little, if any, negative impact on healthcare technology. Healthcare technology grew at an unprecedented pace under the ACA, in part because the ACA contains provisions which provide healthcare technology with incentives to develop and implement new systems aimed at increasing efficiency.

Despite the significant amount of uncertainty with a slow repeal of the ACA for many players in the healthcare industry, healthcare technology appears to be poised for continued growth through value-based care, telemedicine, and the increased need for interoperability. 

About Ken Perez:

Ken Perez, in this hybrid role combining thought leadership, marketing, and business development, serve as the company’s subject matter expert on health reform, accountable care organizations (ACOs) and population health management, analytics, patient safety, and medication adherence.

Ken lead multiple multi-functional team initiatives, including the Industry Intelligence Delta Team, Medication Management Council, and Pharmacy Forums. Engage directly with integrated delivery network clients. Drive scenario planning, strategy, and M&A activities for analytics, patient safety and medication adherence, working closely with the product marketing and marketing communications teams.

• Architected a medication adherence solution suite framework and identified acquisition targets to supplement the company’s existing offerings.  

• Conceptualized, researched and provided the content as well as design direction for the company’s Medication Adherence Resource Center, an online educational service that is an industry first.  

• Chosen to speak on health reform, ACOs, analytics, and big data at healthcare industry events.

About Omnicell: 

Omnicell (NASDAQ: OMCL), a healthcare IT firm with approximately $700 million in annual revenue and a market capitalization of roughly $1.3 billion, provides comprehensive automation and business analytics software for patient-centric medication and supply management across the entire healthcare continuum--from hospitals to the home. 

Direct download: Changes_to_ACA__Impact_to_Medication_Adherence.mp3
Category:Pharmacy -- posted at: 12:01am EDT

Marketing Your MTM & Clinical Services

Dr. Blair Thielemier and Nicolle McClure discuss why it’s important to execute clinical and MTMs services in your independent pharmacy. We will discuss challenges of getting started and how to overcome them, give several marketing ideas, and review how offering these types of services can also be a new patient generator.

For those owners that are struggling performing these types of services, we will address the benefits of hiring an independent pharmacy consultant. At the end, we will touch on Blair’s Evaluate Pharmacy Virtual Summit event in April.  


Nicolle McClure

President - GRX Marketing 

2929 Westown Pkwy., Suite 100, West Des Moines, IA 50266

515.440.1270 main |515.280.2913 dir 


Direct download: Marketing_Your_MTM__Clinical_Services.mp3
Category:Pharmacy -- posted at: 12:20pm EDT

Honored to have the opportunity to interview Kristy Sobel, host of the Patient's Podcast, part of the Pharmacy Podcast Network. 

The Patient's Podcast - is where the Voice of the Patient is the most important Voice in Healthcare.

We talk with Kristy today about her own experiences suffering with excruciating chronic pain and how she copes and moves forward every day. Meeting your patient's "where they are" is about empathy. Being sincere and taking pause in your busy day is tremendously important to your patient's care. Every individual has their own story and their own feelings. Every patient is different and dealing with their health in a specific way. The care you provide must include your sincerity and understanding. 

Kristy Sobel has been a trail blazer as an entrepreneur for 20 + years. She found herself in need for something that did not exist. Kristy created multifunctional and fashionable purses designed for those with back and neck problems. She branched out and created purses for those with special needs.

Kristy has been featured in Entrepreneur Magazine, Better Homes & Gardens, Island Family Magazine, Metropolitan Women, US Weekly, OK Magazine, In Touch, The Floridian, Flair, Gulf Coast Business Review, Who’s Who in the industry MTV Awards goodie bags, E! Fashion Makeover., and Extreme Makeover Home Edition. She has created and been a part of creating companies from the ground up, dealing with promotions, fundraising, public relations, marketing, implementing strategies, concept and design, and creativity.

Kristy is a active spokesperson for charities, foundations, programs, and special causes. She has been a guest speaker NAWBO (Nat. Assoc. of Women Business Owners), BPW (Business Professional Women), WIT (Women in International Trade), e-Women and WATT (Women at The Top). Kristy is a advocate for the Special Forces

Category:Pharmacy -- posted at: 9:22am EDT

The Pharmacy Podcast


Managed Care / Health Policy / U of Minnesota



Today we're going to be talking with Ryan Cotten:

Ryan Cotten is a 4th year University of Minnesota PharmD student passionate about creating unique solutions by managing limited healthcare resources. Following his P2 year, he interned at ClearScript learning about clinical services and the PBM industry. After his P3 year, he was AMCP chapter president and led his team to the AMCP National P&T Competition. He was the lead author on a health policy research paper "Pricing History Analysis of Orphan Drugs (1983-2015)" which he presented at two national pharmacy conferences. He’s looking to work in a managed care pharmacy residency to further grow as a leader and practitioner.

  1. Everyone’s leadership road is different, let’s start with where you are today, and how you got into your current position.
  1. How do you feel you became a leader/innovator and how did the opportunities in Minnesota specifically help you? You mentioned you are doing many of your experiences in state.
  1. Why did you specifically choose Minnesota in the first place? I’ve been to the Twin Cities, to Mall of Americas, Twins games, but what’s it like living in the Twin Cities?
  1. How do you fit the aspects of choosing, applying for and visiting potential managed care residencies in your P4 year? 
  1. Can you tell us the difference between the importance of accreditation as it has to do with managed care versus other residencies?
  1. Students know where to go in looking for community or hospital residencies, but where do you look for managed care residencies? You mentioned a conference in Washington DC. 
  1. What does it mean to be a managed care pharmacist, I understand the concept in a broad sense, but what experience do you need in professional school to move that title forward?


Contact information:

Ryan Cotten (email:

4th Year Pharmacy Student


  • Email -
  • Twitter - @medicalmomentum
  • LinkedIn - com/in/ryancotten
  • Instagram - @laserleadership
Direct download: Pharmacy_Future_Leaders_-_Ryan_Cotten.mp3
Category:Pharmacy -- posted at: 2:54pm EDT

The Pharmacy Podcast Network in collaboration with the American Society of Consultant Pharmacists has launched SenioRx Radio. The newest segment of the Pharmacy Podcast Network is designed to Empower pharmacists committed to promoting healthy aging through the appropriate use of medications for our senior populations.

The American Society of Consultant Pharmacists (ASCP) is the only international professional society devoted to optimal medication management and improved health outcomes for all older persons. Founded in 1969, ASCP is a non-profit membership organization currently based in Alexandria, VA.  

ASCP represents over 9,000 pharmacy professionals, including students, serving the unique medication needs of the senior population. Our members range in the services they provide and serve seniors in a variety of settings.

SIGN UP for the 2017 ASCP Forum

Contact ASCP: 

Christine Polite
National Director of Marketing & Media Relations
American Society of Consultant Pharmacists | | t: 703.739.1300 ext. 134
Direct download: Introducing_SenioRx_Radio_by_the_ASCP_copy.mp3
Category:Pharmacy -- posted at: 1:42pm EDT