As a podcasting 1st, the Pharmacy Podcast was launched in 2009 and has transformed into the Pharmacy Podcast Network with over 67,000+ listeners and subscribers and is the largest network of podcasts in the U. S. Healthcare System dedicated to the pharmacy industry. Our 25+ podcast co-hosts are some of the most brilliant minds in Pharmacy with 17 different podcast channels about Independent Community, Compounding, Long-term Care, Specialty, Hospital Systems, and Small Chain Pharmacy Businesses. Pharmacy Podcast™ is a registered trademark

Christopher Kennedy with Heritage Biologics interviews Thomas G. Emerick, President of Emerick Consulting, LLC, a firm engaged in providing consulting services to a broad spectrum of clients. The discussion centers around specialty pharmacy & Direct-to-Employer Program Opportunities. 


Tom´s years with Wal-Mart Stores, Inc., Burger King Corporation, British Petroleum, and American Fidelity Assurance Company have provided an excellent blend of experience and contacts. His last position with Wal-Mart was Vice President, Global Benefit Design.

Tom has served on a variety of employer coalitions and associations, including being on the board of the influential National Business Group on Health, the U. S. Chamber of Commerce Benefit Committee, and many others.

In the year 2000 Tom was given the prestigious “Distinguished Former Student” award from the University of Central Oklahoma from which he has both BBA and MBA degrees.

Tom has also been on the Arkansas State and Public School Life and Health Insurance Board, and served as a member of the Murphy Commission in Arkansas.

Frequently in demand as a speaker for benefits and health care conferences, such as the internationally known World Health Care Congress, Tom´s topics include strategic health plan design, global health care challenges, health care economics, and evidence-based medicine.

Specialty Pharmacy Podcast Host:

Christopher W. Kennedy, MSM

Chief Operating Officer

Heritage Biologics, Inc.

Direct download: SPP_Tom_Emerick_Mixdown_3.mp3
Category:Pharmacy -- posted at: 12:00am EDT

#BackToSchoolRx Part 4: Exploring the Culinary Arts with AJ Feeney-Ruiz
AJ Feeney-Ruiz, 37, is an entrepreneur, consultant and professor who walked away from a twenty-year career in politics and government and moved to Paris in order to pursue his lifelong passion of cooking and fulfill his childhood dream of becoming a chef.
Prior to his relocation to France, AJ took advantage of periodic sabbaticals to travel the world and visit over 90 countries. Some highlights from those adventures include bartending in South Africa, working as a dive master in the south of Thailand, and studying Shaolin Kung Fu in the mountains of the Henan Province, China.
You can check him out on Instagram at @ajfeeneyruiz or Facebook while his website is under construction.
After graduating from culinary school at Le Cordon Bleu Paris (, AJ staged at Verjus restaurant ( in central Paris.
-There are functional medicine and/or nutrition master's programs in the US - Google them for more information.
Direct download: BackToSchoolRx_Part_4.mp3
Category:Pharmacy -- posted at: 10:23am EDT


Today we're going to be talking with Richard Waithe who is a community pharmacist in is hometown of Miami, FL. He attended pharmacy school at the University of Florida College of Pharmacy in Orlando. After pharmacy school, Richard noticed the lack of quality care patients received in the community setting, and in response created a personal medication management company, MedVize, a vision of what he thinks MTM will be like in the future. He's also the host of Rx Radio, a podcast exploring not only pharmacy's different career pathways but also what pharmacy practice is like around the world.

In this episode of the Pharmacy Future Leaders we talk about Dr. Richard Waithe’s podcast RxRadio and his digital travels through the first nine episodes:

  • Episode 9 - ASHP Residency Showcase: Worth It?
  • Episode 8 - Pharmacy and Nutrition
  • Episode 7 - Staying Relevant
  • Episode 6 - Live at APhA MRM 2017
  • Episode 5 - Owning an Independent Pharmacy
  • Episode 4 - Community Pharmacy in England
  • Episode 3 - Talking Residencies with a PGY2 Pharmacist
  • Episode 2 - Pharmacy in the UK
  • Episode 1 - A Medical Resident's take on Pharmacists

If you want to get in touch with him, here are his social contacts:




Direct download: PFL_Richard_Waithe.mp3
Category:Pharmacy -- posted at: 11:25am EDT

The Fit Pharmacist partner & Pharmacy Podcast Network co-host Dr. Christina Tarantola joins Jeff Hedges president of RJ Hedges & Associates & Pharmacy Compliance Guide podcast host with Tara Modisett, Executive Director of Alliance for Patient Medication Safety - recorded live at the NCPA Annual Conference 2017 in Orlando FL. 

To help improve Patient Safety and reduce mistakes, everyone in the pharmacy must be involved in quality control; helping to identify mis-steps and errors, being aware of sound-alike/look-a-like drug fills are ways to ensure you are taking proactive measures. Errors found behind the counter are quality control, errors going out the door are medication errors.

Errors do happen and it is important to understand what you need to protect yourself, as well as your patients. The Patient Safety and Quality Improvement Act1 requires a Continuous Quality Improvement (CQI) Program be implemented.

A CQI program is designed for detecting, documenting, analyzing and preventing quality-related events (QREs) with the intent of preventing medication errors and improving patient safety. A Continuous Quality Improvement (CQI) program creates an environment that makes quality the top priority and allows pharmacy staff to learn from past mistakes, while focusing on improving patient safety by decreasing errors and increasing quality.

Pharmacy staff must be willing and open when discussing all failures of quality. Reporting errors should not lead to blame or punishment but instead needs to be seen as an opportunity to learn and improve. When an error occurs your first question should be “what in our system allowed this error to occur?”

A PSO will most likely assist you in designing your Patient Safety Evaluation System (PSES), which is a system of procedures and policies for collecting, managing, and analyzing information for reporting to the PSO. A PSO provides the framework for safety data to be protected as Patient Safety Work Product (PSWP). PSWP is defined as any quality data and analysis and/or oral statement, assembled or developed by a provider, for reporting to a PSO which constitutes the deliberation or analysis of a Patient Safety Evaluation System (PSES).

PSWP is not subject to subpoena, discovery or admission into evidence. According to the Patient Safety and Quality Improvement Act1 , federal privilege preempts state tort law, but not state reporting laws. However, federal privilege does not preempt state laws that are more stringent. The collected and reported quality and patient safety data that you report to a PSO are shielded by federal confidentiality and privilege protections. The protected information can include event reports, Root Cause/Systems Analyses, minutes of quality/safety meetings, related graphs, spreadsheets, reports, communications to/from the PSO, and related information listed in the Act.

In order to maximize the legal protections afforded by the Act, pharmacies must enter into an agreement to join a PSO, develop and maintain a PSES, conduct all quality and safety activities within the PSES, maintain PSWP as confidential and protect PSWP from disclosure outside the PSES.

In turn, the PSO must remain in good standing with the Agency for Health Research and Quality and must meet operational and security requirements set forth by the Patient Safety Act Regulations.

Special Guest: 

Tara Modisett

Executive Director

Alliance for Patient Medication Safety™ PSO

2530 Professional Road  Richmond VA 23235

Phone (866) 365-7472    

Direct download: RJ_Hedges_NCPA__Mixdown_3.mp3
Category:Pharmacy -- posted at: 12:30am EDT

On March 2nd 2009 the first Pharmacy Podcast Episode was published about pharmacy technology and customer service.

Today we celebrate the Pharmacy Podcast Network’s 500th Episode with special thanks to some of our sponsors:

We want to recognize and thank all of our sponsors for helping us grow the Pharmacy Podcast Network, ---- a special thanks to our incredibly talented podcast co-hosts, and especially a HUGE THANK YOU to our 66,000+ listeners for making the Pharmacy Podcast Network the NUMBER ONE PODCAST in the WORLD about the Business of Pharmacy.

Over the years, the Pharmacy Podcast has accumulated over 66,000+ listeners and subscribers and is the most popular and downloaded podcast about the Pharmacy Industry. The Pharmacy Podcast Show transformed into the Pharmacy Podcast Network in 2016 and will continue to collect the thought leading interviews with some of the most brilliant minds in Pharmacy.

The Pharmacy Podcast Network is an omni-channel Digital Health Publication and Content Developing partner to the Pharmaceutical industry focusing on Specialty medications, pharmacy business supportive technologies, and industry trends. The Pharmacy Podcast Show is dedicated to Specialty, Retail, Long-term Care, Micro-Chain, – Pharmacy Businesses, Patients, and Pharmacy Students with special content for each of these specific audiences.

The Pharmacy Podcast Network is about dynamic people in the pharmacy industry making a difference for our profession, customers, and patients. The definition of “Innovation” is: A new method, idea, product, or process. Processing, implementing, operating, or designing beyond the status-quo.

The @PharmacyPodcast Twitter account is in the top 1% most influential digital health twitter accounts in the world driving more impressions to content about our pharmacy industry than any other social media entity on the planet. (statistics via Symplur)

Pharmacy Podcast™ is a registered trademark

Direct download: 500th_Pharmacy_Podcast_Episode.mp3
Category:Pharmacy -- posted at: 1:00am EDT


Title: Building a Business and Social Network

Guest: Mindy Guerra PharmD, CGP

Independent Consultant 

Today we’re going to talk with Mindy Guerra, PharmD, CGP a Drake University graduate and VA Hospital pharmacist who now works as an independent consultant for Rodan and Fields. She started her side gig as a way to connect with others while working full time and being a mother and wife.


  1. Everyone’s leadership road is a little different. Tell us where you are now and how you got there?


  1. So, you make a good salary, you have little if any debt, why start working in a side business?


  1. It seems common for many pharmacists to start side businesses and the primary driver really doesn’t seem to be money. You struggled with your skin, can you tell us that story?


  1. Many pharmacy owners sell these products, but don’t use them. Could you explain the difference between cosmetics and skincare?


  1. You’ve got expertise as a CGP, but what is it seems this is dermatology and it’s not only awkward, but rare to get skin advice from a pharmacist, why is that?


  1. Tell me the benefits of Rodan and Fields, first to the customer.


  1. Now, explain the benefits of R&F to a pharmacist or person trying to become a part of this network.


  1. We’re a pharmacist-pharmacist couple whose pharmacy careers couldn’t be any different, tell me a little about what you hope for in the next 5 or 10 years in your career.


What’s the best advice you’ve ever given or received?


What inspires you?


How can we best connect with you?

Direct download: PFL_-_Mindy_Guerra.mp3
Category:Pharmacy -- posted at: 10:56am EDT

The Income Outcomes Show with Ben Coakley & Joe Cassleman recording LIVE at the NCPA 2017 Annual Convention in Orlando FL. 

Why are some people more successful than others? I often ask myself this questions when things aren't going the way I plan. We all have the same amount of time in each day, so it isn't about not having enough time. Me and my team have focused on eliminating that excuse from the many that we seem to have when we don't get the results we want.

I feel that success (this is different for each person) is built around priorities. These priorities should be so strong that they change the way you allocate your time, energy and financial resources. These three resources are all we have to give when you boil everything down. That's why it's important to not waste them on things that aren't a true priority.

I have built my career on helping people establish priorities in their lives. Then me and my team use all the available resources and capabilities that we have to help our clients spend their time, energy and money on their priorities. The passion we have for other people having success they want is why we get up and go to work everyday.

We don't know what your priorities are. But we do know that you have them, either by default or by design. We feel life is much more fulfilling if you have them by design.

We offer a complimentary workshop to any business/pharmacy owner who is interested in establishing true priorities for their professional and personal lives.

Please contact me at if you are interested in learning more.

Direct download: NCPA_2017_-_Income_Outcomes_Show.mp3
Category:Pharmacy -- posted at: 11:30pm EDT

#BackToSchoolRx Part 3: PharmD Plus MS in BioHealth Informatics
Show Notes: 
Sravani Vemireddy on LinkedIn: 
Prasanthi's email: KodthalaPrasanthi at gmail dot com
IUPUI School of Informatics and Computing: 
Department of BioHealth Informatics: 
Direct download: BackToSchoolRx_PART_3_.mp3
Category:Pharmacy -- posted at: 6:00am EDT

Talking with Kim Diemand Regional Vice President - RxOwnership at McKesson, about the importance of preserving and supporting pharmacy ownership and the impact on community health. 

Part Two of our Three Part Series with RxOwnership

Here's Part One:

About RxOwnership:

Ensuring the smooth transfer of pharmacy ownership Pharmacy ownership transfer has never been more complex. With that in mind, RxOwnership® was created with one purpose: to help pharmacy professionals with the sale, purchase or transfer of independent pharmacies.

RxOwnership brings together the unmatched expertise of McKesson with the dedication of our ownership advisors to support the needs of current and future pharmacy owners. Whether you’re looking to sell a chain of pharmacies that’s been in your family for generations, or purchase your very first pharmacy business, RxOwnership is the ultimate resource for everything from planning to staffing.

How and why we started In 2007, we discovered that many of our long-time customers and prospective owners had few tools or resources to help them get answers they could trust when they were ready to buy, start or sell a pharmacy. Since then, the RxOwnership program has recruited a skilled team of ownership advisors to manage the growing demand for RxOwnership services on a regional level.

Today, the team works closely with their customers and McKesson Field Sales, Marketing, Analytics and Finance to help with nearly every aspect of buying or selling a pharmacy. Since the start of the program, the RxOwnership team has helped more than 4,000 pharmacy owners through the pharmacy transition/ownership process.

No-fee, experienced advising for every phase of your pharmacy career There is no service quite like RxOwnership. We’re not a broker. Instead, we are here to share our industry expertise and facilitate your ownership goals. We never charge a fee and there are no obligations or contracts to sign. 


Kim Diemand

Regional Vice President - RxOwnership at McKesson


Direct download: RxOwnership_Part_2_of_3.mp3
Category:Pharmacy -- posted at: 11:54am EDT

Specialty Pharmacy Platform Designed for Flexibility & Growth 

We interview President of KeyCentrix Elie Khalife and dig into the mind of a leader in the Specialty Pharmacy Technology space. 

Operating a specialty pharmacy requires advanced software solutions. NewLeafRx by KeyCentrix provides an order-based, exception driven workflow. Our software enables custom configurations to promote ideal throughput while enforcing best practices for single or multi-location environments. Combined with solutions consulting and a comprehensive implementation approach, NewLeafRx pharmacy management software offers specialty pharmacies an unmatched level of resources and service. 

  • Configurable Workflow Stages – Streamline operations and become more efficient with configurable workflow stages including data entry, adjudication, PV1, scheduling, credit review, dispensing, PV2, packing and Will Call.
  • Order-based Manager – Improve your pharmacy processing efficiencies by logically grouping prescriptions into orders based on patient, facility or prescriber.
  • Exception-driven Workflow – Ensure compliance and adherence by requiring activities on complex therapies driven by manufacturer reporting, business objectives, stage validations, cost to patient, disease state, lab values, specific drugs, and your sales and marketing needs.
  • Activity Tracking – KeyCentrix software systems have built-in activity tracking tools to enhance patient care, adherence and disease state management. Plus, all reportable user defined fields capture data about patients, prescribers, A/R accounts drugs that may not be available in a standard field and the heavy data points required frequently by drug manufacturers, PBMs and disease states.

About Elie Khalife


Elie Khalife has been with KeyCentrix, LLC since 2008 when he joined as a Senior Operations Executive. He has been its President since 2012. Khalife has led KeyCentrix’s transformation and has been the driver to it becoming a leader in specialty pharmacy management systems. Elie has led organizations with a focus on both operations and technology for much of his career. He is a graduate of Ecole Supérieure d’Electricité, Paris, France with equivalent degrees as a Masters in Computer and Communication Engineering, and a doctorate in Telecommunication and Databases Management.


Direct download: KeyCentrix_Executive_Interview.mp3
Category:Pharmacy -- posted at: 8:41am EDT