Sep 21, 2017
What an honor. We interview the one & only Zubin Damania, MD.
Catch ZDoggMD's fun and thought-provoking keynote address Sunday, Oct. 15 at the Opening General Session of the annua NCPA Meeting in Orlando FL.
What is Health 3.0?
A new paradigm is emerging at last — one that treats both Health 1.0 and 2.0 as partially true, but incomplete. A paradigm that transcends both, preserving their strengths while allowing for the emergence of something far greater: repersonalized care that honors both the unique individual and the larger whole.
Health 3.0 is about connections and the primacy of human relationships, but it’s no longer simply paternalistic (Health 1.0) or strictly commoditized and informational (Health 2.0). It’s a partnership with our patients and each other that can only emerge when clinicians are given the time, space, and tools to understand the unique hopes, dreams, and fears of the human in front of them, while also recognizing that no person exists in a vacuum — including the caregivers, who are now part of a seamless team where every member is allowed and expected to practice at the top of their license.
Actual outcomes matter in Health 3.0, not click-box “quality measures” that don’t actually measure quality. Clinicians are given the tools and autonomy to achieve the outcomes that matter to their patients; do the right thing, and let technology work in the background to enable and empower the relationship. This allows the emergence of real value, where cost, quality, and patient experience intersect. We’re paid to create this value, not to do more tests or withhold needed care or click through checklists on a computer screen. Our administrators seek not to greedily grab more of a shrinking pie, but to grow the entire pie for everyone.
In Health 3.0 we are evidence-empowered but never evidence-enslaved. We find a nerdy kind of joy in process improvement science that allows us to better achieve the outcomes that actually matter to our patients. We hold patients accountable to take control of their health, and they hold us accountable to be their shepherds. We recognize that interiors matter as much as exteriors: the mind-body connection and the conscious experience of human beings is no longer discounted. Each member of the healthcare team supports one another while bringing their unique gifts to bear, and clinician-leaders guide our organizations with compassion and wisdom.
This is medicine as a living, evolving, beautifully complex organism where every cell is unique and autonomous yet an integral part of the larger whole. And here we find the joy of caring restored.
Welcome to Health 3.0.